🚚 Free delivery · 30-day guarantee · Your pets' wellbeing

Privacy policy

Last updated: July 2026

1. Data controller

The controller of personal data collected on the Naïa site is Mattéo Angio, sole trader operating under the name "Naïa Pets" (SIRET 938 008 414 00014, 66000 Perpignan, France), email amdigitalpro66@gmail.com.

2. Data collected & purposes

DataPurposeLegal basis
Surname, first name, postal address, email, telephoneProcessing and delivery of orders, customer servicePerformance of the contract
Payment data (via secure provider)Collection of payment for the orderPerformance of the contract
Email (newsletter)Sending offers and newsConsent
Browsing data, cookiesSite operation, audience measurement, advertisingConsent / legitimate interest

3. Recipients

Your data is intended for the Seller's internal departments and for the strictly necessary processors: host (Vercel, then Shopify), payment provider, carrier, emailing tool. No data is sold to third parties. Some providers may be located outside the EU, with appropriate safeguards in place (standard contractual clauses).

4. Retention period

5. Your rights

In accordance with the GDPR and the French Data Protection Act, you have rights of access, rectification, erasure, restriction, objection and portability in respect of your data, as well as the right to withdraw your consent at any time. To exercise them, write to amdigitalpro66@gmail.com.

You may also lodge a complaint with the CNIL (the French data protection authority): www.cnil.fr.

6. Cookies

The site works without third-party cookies by default. Subject to your explicit consent (banner shown during your visit), advertising cookies Meta Pixel (Meta Platforms Ireland Ltd) and TikTok Pixel (TikTok Technology Ltd, Ireland) are used to measure our campaigns and offer relevant advertising. Both recipients may transfer data outside the European Union, on the basis of the European Commission's standard contractual clauses. Your choice is kept for 6 months and you can change it at any time: manage my cookies, or via your browser settings.

7. Security

The Seller implements appropriate technical and organisational measures to protect your data against unauthorised access, alteration or disclosure (encrypted HTTPS connection, outsourced secure payment).

8. Contact

For any question about your data: Contact page or amdigitalpro66@gmail.com.