🚚 Free delivery · 30-day guarantee · Your pets' well-being

Privacy policy

Last updated: July 2026

1. Data controller

The data controller for personal data collected on the Naïa site is Mattéo Angio, sole proprietor trading under the name "Naïa Pets" (SIRET 938 008 414 00014, 66000 Perpignan, France), email amdigitalpro66@gmail.com.

2. Data collected & purposes

DataPurposeLegal basis
Last name, first name, postal address, email, phoneOrder processing and delivery, customer servicePerformance of the contract
Payment data (via secure provider)Collection of order paymentPerformance of the contract
Email (newsletter)Sending offers and newsConsent
Browsing data, cookiesSite operation, audience measurement, advertisingConsent / legitimate interest

3. Recipients

Your data is intended for the Seller's internal departments and its strictly necessary subcontractors: host (Vercel then Shopify), payment provider, carrier, emailing tool. No data is sold to third parties. Some providers may be located outside the EU, with appropriate safeguards (standard contractual clauses).

4. Retention period

5. Your rights

In accordance with the GDPR and the French "Informatique et Libertés" law, you have the rights of access, rectification, erasure, restriction, objection and portability of your data, as well as the right to withdraw your consent at any time. To exercise them, write to amdigitalpro66@gmail.com.

You may also lodge a complaint with the CNIL: www.cnil.fr.

6. Cookies

The site runs without third-party cookies by default. Subject to your explicit consent (banner displayed during your visit), Meta Pixel (Meta Platforms Ireland Ltd) and TikTok Pixel (TikTok Technology Ltd, Ireland) advertising cookies are used to measure our campaigns and show relevant ads. Both recipients may transfer data outside the European Union, based on the European Commission's standard contractual clauses. Your choice is kept for 6 months and you can change it at any time: manage my cookies, or via your browser settings.

With the same consent, we use Microsoft Clarity (Microsoft Ireland Operations Ltd) to measure traffic and understand how the site is used (click maps, scrolling, anonymised session recordings). Input fields are masked. Clarity is configured to set no advertising cookies: only the _clck (1 year) and _clsk (1 day) cookies are used. Microsoft may transfer data outside the European Union, on the basis of the European Commission's standard contractual clauses.

7. Security

The Seller implements appropriate technical and organizational measures to protect your data against unauthorized access, alteration or disclosure (encrypted HTTPS connection, outsourced secure payment).

8. Contact

For any question about your data: Contact page or amdigitalpro66@gmail.com.